Field Service Tech

Full Time – On Site – Indian Trail, NC

We are a well-established privately owned company in Indian Trail, NC seeking a Field Service Tech / Engineer for Digital Print Equipment.

We specialize in product decoration, specifically digital printing. We are looking for a full-time Field Service Engineer with experience in a manufacturing environment.

This is a rewarding career move for the right candidate.

About the Role

Our Field Service Techs are responsible for maintaining continuous operation of our digital printers which include Mimaki and Mutoh wide format flatbed printers and our own line of specialized rotary digital printers. Must be able to methodically diagnose, troubleshoot and problem solve mechanical, electrical, and software issues. An ideal candidate will also be able to analyze and troubleshoot print application issues.

 

Computer literacy is a must. Must also be an outstanding “people person” and possess the ability to work as part of a team. Must be orderly, pay attention to detail, and be able to see color.

  • 401(k)
  • Health Insurance
  • PTO
  • 8-hour shift
  • On Call
  • Weekends as needed
  • Factory prep, testing, and maintenance of machinery
  • Install, train, and post-installation remote support of machinery direct with customers
  • Maintain a clean work area
  • Properly document machine maintenance history
  • Communicate clearly with management staff
  • Apply training to work practices
  • Must bring energy and passion to work everyday
  • Experience and/or knowledge of print decoration methods is preferred (this includes methods such as Pad printing, Screen printing, UV and Digital printing, etc)
  • Must have the ability to see color
  • Travel will be required for installation, training, and customer maintenance visits as well as potential tradeshow support.
  • Must be able to lift 50 lbs.
  • Associate’s degree level of education preferred
  • One year of maintenance experience preferred
  • Computer literate
  • Must be detail oriented

SonicJet SP100 Spec Sheet

SonicJet SP100 Single Pass Printer Specifications

Print SystemDOD piezo electric grayscale Ricoh Gen 4 print heads, automatic voltage & temperature control
Max Resolution600 DPI Full Color (P+W+CMYK+V)
1200 DPI Monochrome or Spot Color
InkUV-LED curable + KMYC + W + remirPVarnish (clearcoat). All inks are Prop65 compliant.
Print Speed79 feet (24 meters) per minute
Colors8 color bases (reconfiguration for jettable primer, varnish or expanded color gamut inks is available)
Maximum Print SizeMax width: 100mm (up to 200mm by special order)
Max Length: No Limitations
Media
Thickness5.91 in
Weight13.23 lbs.
Height AdjustmentAutomatic
Interface/RIP SoftwareGigabit Ethernet, ColorPRINT Bottle RIP, PCS 6
Power requirements220V± 10%(50/60Hz) ; 7.5 Amps Maximum; 1650 W Power Maximum
Operational environmentTemperature61°- 82 F (16°- 28° C)
HumidityOperating: 40% – 70%
AltitudeUp to 1000m (3,281′)
WeightTBD
Dimensions (W x D x H)3050mm x 1500mm x 1660mm

Ready To Join Our Team?

Ready to join the IDS family? Fill out the application form and a member of our team will be in touch! 

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